Frequently Asked Questions
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We do accept returns and exchanges. For more details, please refer to our return policy available at this link: https://mili-tech.com/pages/refund-policy
A high-quality ballistic helmet must fulfill specific criteria to ensure it delivers dependable protection and comfort. Here are the key considerations when defining what makes a good ballistic helmet:
1. Ballistic Protection: The foremost purpose of a ballistic helmet is to safeguard against ballistic threats like bullets and shrapnel. Certification to recognized standards, such as NIJ (National Institute of Justice) or equivalent international standards, is paramount. The helmet must demonstrate robust ballistic performance to ensure adequate protection against specified threats. At MILITECH®, we exclusively offer aramid-cored helmets, emphasizing superior performance with minimal backface deformation in accordance with the US Department of Defense's 9mm protocol's reference.
2. Comfort and Fit: A good ballistic helmet should provide a comfortable fit, catering to various head shapes and sizes. The interior padding and suspension system should be adjustable, ensuring a snug and secure fit that doesn't lead to discomfort during extended use.
3. Weight: The helmet's weight is crucial, especially for prolonged wear. It should be lightweight to mitigate fatigue and strain on the wearer. Nevertheless, it's essential to strike a balance between weight and protection. Extremely lightweight helmets may compromise ballistic performance due to excessive backface deformation. MILITECH® has chosen to employ imported premium-quality aramid in its helmets, which, while heavier than UHMWPE-cored helmets, substantially reduces backface deformation and maintains a commendable V50 performance against shrapnel and fragments.
4. Compatibility: A versatile helmet should be designed to accommodate accessories like night vision devices, communication systems, and visors. This adaptability allows users to customize their helmets to meet their specific requirements. Most of MILITECH®'s helmets are thoughtfully designed to cater to tactical operations, featuring NVG mounts and side rails to fulfil mission needs.
5. Durability and Longevity: A reputable helmet should be constructed to withstand the demands of its intended use. It must exhibit resistance to impact, varying temperatures, and environmental factors. The materials employed should be durable and consistently maintain their performance over time. MILITECH® exclusively sources imported premium-quality aramid from trusted suppliers like Dupont and Teijin for its helmets, ensuring peak performance.
6. Retention System: The helmet's retention system, encompassing the chin strap and harness, should be effortless to adjust and provide a secure fit. Reliability is paramount, as the system should not be prone to loosening during use. To guarantee this, MILITECH® employs thickened nylon webbing in its retention systems.
7. Ventilation: Adequate ventilation is essential to avert overheating during prolonged wear. The helmet's design should facilitate airflow while upholding ballistic protection, and our liner and padding system is designed to achieve this balance.
8. Coverage: The helmet should offer ample head coverage, including the sides and back when required. MILITECH® offers various models to provide protection against threats from different angles.
9. Certifications and Testing: Seek helmets that have undergone NIJ-certified/accredited third-party lab testing and certification to confirm compliance with industry safety and performance standards. MILITECH® helmets have undergone rigorous testing by numerous renowned third-party independent ballistic laboratories around the world, with videos and test reports available on our YouTube channel.
10. User Feedback: User reviews and feedback offer invaluable insights into real-world performance and user satisfaction with specific helmet models. MILITECH® has earned a reputation for providing quality products at a reasonable price.
11. Price: While cost is a factor, it shouldn't be the sole determinant. Striking a balance between quality and affordability is pivotal to ensure that you receive the best value for your investment. MILITECH® strives to offer the most value for your money spent on a quality ballistic helmet.
12. Weight Distribution: A commendable helmet should distribute its weight evenly to prevent strain on the neck and shoulders. The design must take into account the helmet's center of gravity.
Defining an exceptional ballistic helmet entails a meticulous evaluation of these factors to select a helmet that aligns with the user's specific needs and preferences while delivering unwavering ballistic protection. If you're interested, please refer to our Helmet Comparison Sheets for a comprehensive overview of our product offerings.
[View our Helmet Comparison Sheets]
Yes, we offer international shipping for orders worldwide, primarily designed for personal use. If you are interested in bulk purchases, please feel free to reach out to us at contact@mili-tech.com, and we will be happy to provide you with additional information and assistance.
We do have a sampling policy in place. Please don't hesitate to email us at contact@mili-tech.com with your inquiry details, and we will respond accordingly
We offer OEM services for private labels and are open to signing NDAs to protect our customers' interests. Please contact us at contact@mili-tech.com with your inquiry, and we will respond accordingly.
We deeply respect the dedication of law enforcement and military personnel, and we acknowledge their invaluable service. However, the prices you see on our products are already offered at their best available retail rates. We operate with a modest markup to ensure that our customers receive high-quality armor and tactical gear at affordable prices. It's our policy not to frequently offer holiday sales or discounts on many of our products because we have intentionally set our retail prices at a fair level, maintaining consistency throughout the year. Some products in our store may feature a reference retail price for comparison purposes, emphasizing our commitment to transparent pricing practices.
MILITECH® typically collaborates with reliable and well-established shipping carriers to fulfill orders efficiently. The choice of a specific shipping service can vary, taking into account factors such as your location and the unique details of your order. For shipments weighing over 2 kilograms, we frequently utilize expedited shipping services from carriers like FedEx, UPS, DHL, or Toll, depending on the shipping method you select during the checkout process.
Our standard procedure is to initiate shipping within 48 business hours to ensure timely delivery. For your convenience, all shipments include a tracking number, and we consistently update this information in our system. You will receive an email notification confirming your order's shipment status, sent to the email address provided during the order placement. This allows you to easily monitor and track the progress of your shipment.
For inquiries and product interest, kindly reach out to us at contact@mili-tech.com. Please specify the products of interest and the desired quantity. This will enable us to provide you with pricing details and information regarding stock availability. In cases where the product is not immediately available, we will also provide an estimated lead time for your consideration. Your prompt communication is appreciated, and we look forward to assisting you.
Indeed, MILITECH® products are not currently listed as NIJ-compliant, and this can be attributed to specific reasons:
- Ballistic Helmets: Ballistic helmets adhere to standards such as NIJ 0106.01 and the U.S. Department of Defense's backface deformation requirements. However, it's important to note that NIJ compliance is not available for ballistic helmets.
- Body Armor: While body armor typically falls under the NIJ-compliant category, it's noteworthy that the NIJ no longer accepts Chinese Body Armor manufacturers, including MILITECH, in their list of NIJ-compliant products.
To evaluate the safety and effectiveness of MILITECH® 's ballistic helmets and armor, it's essential to take several key factors into account:
Certifications: It's advisable to look for third-party certifications and testing that substantiate the performance of these products. MILITECH® possesses NIJ (National Institute of Justice) certified/accredited 3rd party independent labs certification for body armor and adheres to relevant standards for helmets. We can readily provide extensive test reports and testing videos to substantiate our claims upon request.
Quality Control: MILITECH® places a strong emphasis on stringent quality control procedures throughout the manufacturing process. Our commitment is to not only meet but exceed industry standards, which is underscored by our ISO 9001:2015 certification, a testament to our dedication since 2017.
Materials: The foundation of our products lies in the core ballistic materials, such as the high-quality aramid utilized in our helmets and soft armor. We exclusively use imported aramid from trusted sources like Dupont and Teijin, ensuring that the materials meet our stringent quality requirements.
User Reviews: To gain real-world insights into the performance and user satisfaction of MILITECH® 's products, it's valuable to peruse user reviews and testimonials.
Customer Support: The availability of responsive customer support and after-sales service is crucial. This ensures effective assistance in addressing any concerns or issues that may arise during product use.
Fit and Sizing: Ensuring that our products come in various sizes and provide a comfortable fit for their intended purpose is a priority for us.
Continuous Investment in Product Development: MILITECH® continually invests in research and development to enhance and innovate our product offerings. This ongoing commitment enables us to stay at the forefront of ballistic protection technology and provide our customers with the latest advancements in safety and effectiveness.
Taking into account these factors, we can confidently assert that MILITECH® products consistently meet our customers' expectations, delivering superior ballistic protection solutions.
For any further inquiries or information, please do not hesitate to reach out to us.